Refund Policy

Return Eligibility

You can return a product within 7 days of delivery if:

• The product is unused and in its original packaging
• You have the original invoice or order number
• The product is not a perishable or personal care item

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Refund Process

Once we receive and inspect the returned product, a refund will be processed within 5-7 business days to your original payment method.

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Damaged or Defective Products

If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos. We will arrange a replacement or full refund.

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Non-Refundable Items

• Products on clearance or flash sale (unless defective)
• Personalized or custom-made products
• Gift cards and vouchers